Frequently Asked Questions (FAQs)

Where can I park?

Unfortunately, the Woodside Centre does not have any on-site parking available. However, street parking can be found in Riverview Terrace. There are also car parks available at the Bunnings Centre and Indooroopilly Shopping Centre.

What do I bring to my first appointment?

If you have a referral from a GP, please bring this. Additionally, we would appreciate it if you have your Medicare and/or Private Health Care card on you (if applicable).

What’s a Mental Health Care Plan and how do I obtain one?

Clients under a Mental Health Care Plan are eligible for a Medicare rebate for appointments with Lydia or Luke. To obtain a Mental Health Care Plan, you must book a double-length appointment with your GP.

Do you have HICAPS?

Yes, we are able to process Medicare and Private Health rebates on site. However, note that Michele Juratowitch is not able to process Medicare or Private Health, as she is registered as a social worker.

If I bring my child, do I go in to the session with them?

We are happy to accommodate for your needs depending on the child’s age. Normally, the parent will speak to the practitioner briefly at the beginning and end of the session, whilst the child speaks for the majority of the session.

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